7 Best Facility Management Software 2024

Discover the top 7 facility management software for 2024 to streamline work orders and operations. Find the best CAFM solutions for your organization
Sophie Liu
August 2, 2024
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Unexpected maintenance issues, tight budgets, mountains of data to make sense of, pressure to stay compliant with ever-changing regulations – these are just a few of the challenges that make facility management a high-pressure responsibility where efficiency is key and every minute counts.

Fortunately, there’s help – the right facility management software can swoop in and save the day, offering solutions that help transform challenge-ridden operations into smoothly-run entities. Picking the right software for your business, however, isn’t as straightforward given the vast number of options to choose from.  

This blog aims to cut through the noise and highlight the game-changers that are revolutionizing the field. Here we take a look at 7 of the best facility management software solutions, each designed to tackle facility management headaches head on. We’ll also delve deeper into the key features that every facility manager should look for when choosing the right software for their operational needs. Ready to meet the tools that will redefine your workflow and step up your efficiency? Keep reading!

1. FieldEx

FieldEx stands out from the crowd as a versatile platform designed to integrate every aspect of your operations, making cumbersome tasks a thing of the past. From automating routine tasks to enhancing customer interactions, FieldEx offers a comprehensive suite of features that cater to the diverse needs of facility managers. 

FieldEx’s digital platform simplifies document management and streamlines processes, thus dramatically improving workflow efficiency, while reducing paperwork and paper-related costs. It allows you to capture customer signatures digitally and swiftly send them receipts right on the spot. 

Scheduling is transformed through a whip-smart system that aligns tasks with the right field agents, ensuring optimal use of your field agents’ availability, skills and location. Easily manage spare parts and inventory with FieldEx’s movement tracking features, ensuring you always know where your parts are, while real-time updates, automated stock checks and technician bins prevent shortages and keep operations running smoothly. 

The platform takes the hassle out of warranty and rental management. Checking repair coverage is a breeze, as is managing rental contracts. Preventive maintenance, meanwhile, has never been easier with FieldEx automating your maintenance schedules; this keeps your equipment in excellent shape and cuts downtime and repair costs.

FieldEx also offers a custom report builder that turns data into actionable insights. Create reports that fit your needs and visualize your data in ways that foster quick and intelligent decision-making. Export your reports in various formats and make informed choices that drive your facility’s success.

The benefits of FieldEx extend to your customers as well. Its customer portal enhances client interactions by providing transparency and ease of access. Customers can book appointments, track job progress and stay updated with real-time notifications. This level of visibility helps elevate customer satisfaction and build stronger, more engaged relationships.

Key Features

  • Spare part templates and movement tracking: Ensures you have the parts needed and know their locations
  • Stock checking: Keeps tabs on inventory levels to prevent shortages
  • Technician bins: Tracks spare parts as they move with your team
  • Custom report builder: Visualizes data through personalized reports, exportable to Excel, PDF or email
  • Real-time data and analytics: Empower quick, intelligent decision-making
  • Mobile Access: The platform provides mobile access so you can manage tasks and access information from anywhere
  • Easy-to-use Dashboard: Intuitive interface for enhanced visibility and transparency
  • Seamless Integration: Integrates easily with other tools, eg Zendesk, Microsoft 365, Google Calendar

Pros

  • Efficient scheduling
  • Paperless transactions
  • Easy contract management
  • Scalability (adapts to both large and small businesses)

Cons

  • Initial setup time
  • Learning curve
  • Subscription cost

Price: Starts at $25/month per user  

Free Trial Length: 30 days

Platform: Web and mobile

In a world where efficiency and accuracy are paramount, FieldEx’s blend of intuitive features and robust functionality makes it a must-have for facility managers looking to upgrade their operations. Head over to the FieldEx website to get started.

2. Fiix

Fiix is a cloud-based CMMS (Computerized Maintenance Management System) software that optimizes your maintenance operations. It assists in managing work orders, scheduling maintenance tasks and monitoring asset performance.

With Fiix’s asset management tools, you can easily view, analyze and act on all equipment information in a single platform. This includes initiating work based on real-time asset performance and tracking maintenance costs over time. The software provides real-time KPIs, establishing benchmarks that make data-driven decisions seamless.

Fiix’s AI-powered work order feature streamlines the submission and response process, ensuring all records are centralized. This allows for the creation of reliable schedules, reduces unexpected repairs and maximizes resource utilization.

Key Features

  • AI-powered work orders: Streamlines the submission and response process, centralizes records
  • Integration: Easy integration with other software
  • Real-time reporting and analytics: Sets benchmarks for easy data-driven decisions
  • Mobile-friendly design for on-the-go use

Pros

  • User-friendly interface
  • Strong reporting tools
  • Scalability (adapts to both large and small businesses)

Cons

  • Pricing can be high
  • Limited offline functionality
  • Complex initial setup

Price: Starts at $45/month per user

Free Trial Length: Free version is available with limited features

Platform: Web and mobile

Fiix excels at providing comprehensive maintenance solutions for businesses of all sizes. Ready to cut downtime and reduce costs? Visit Fiix and start improving your maintenance processes today.

3. Eptura

Eptura (formerly Hippo), a cloud-based maintenance management solution, is designed to streamline maintenance operations for organizations of all sizes and transform how maintenance needs are handled across industries. Its clean, intuitive design makes it easy to find and use the tools you need.

At the heart of Eptura is its smart work order management module. It allows you to review, prioritize and track work orders with ease, and technicians get all the essential details in one place.

Eptura links materials directly to work orders and updates inventory levels in real time. This integration helps build a robust preventive maintenance program and generates customizable reports, keeping those unexpected repairs and budget blowouts at bay.

Key Features

  • Work Order Management: Simplifies the creation, tracking, and completion of work orders
  • Preventive Maintenance: Automates scheduling to reduce downtime and improve asset longevity
  • Asset Tracking: Monitors equipment status and history to optimize usage
  • Reporting/Analytics: Generates detailed reports for better decision-making

Pros

  • Easy to navigate
  • Robust reporting tools
  • Automated maintenance scheduling
  • All-in-one dashboard

Cons

  • Limited mobile functionality
  • Basic inventory features
  • User interface could improve

Price: Price not publicly disclosed

Free Trial Length: Yes, but no publicly disclosed length

Platform: Web and mobile

From processing work orders to managing preventive maintenance and generating insightful reports, Eptura simplifies every aspect of maintenance management. To learn more, check out Eptura.

4. ServiceChannel

Designed to help streamline the repair and maintenance activities for organizations of any size, ServiceChannel simplifies work order management with an intuitive interface that allows users to easily create, track and manage tasks from a centralized platform.

It uses a web-based dashboard, making it easy for facility managers to find contractors and suppliers. Maintenance tasks can also be managed from one location, reducing the hassle of juggling multiple systems.

ServiceChannel excels in vendor management, enabling businesses to efficiently find, onboard and oversee service providers; quality service and cost-effective solutions help maintain rigorous service standards.

Key Features

  • Vendor Management: Efficiently find, onboard and oversee service providers
  • Real-Time Reporting and Analytics: Access real-time data for data-driven decision-making
  • Mobile Access: The platform provides mobile access, allowing field technicians and facilities managers to manage tasks and access information from anywhere.

Pros

  • Comprehensive dashboard
  • Easy contractor sourcing
  • Multi-location support

Cons

  • Learning curve
  • Costly for small businesses
  • Limited customization

Price: No publicly disclosed price

Free Trial Length: Demo available

Platform: Web

ServiceChannel is overall a comprehensive solution that transforms facilities management by optimizing processes and improving overall performance. Visit ServiceChannel to explore further.

5. FMX

Designed for organizations of all sizes, FMX simplifies everything from work order management to preventive maintenance with its user-friendly interface. Its intuitive design ensures that facilities managers and technicians can quickly access the tools they need, driving productivity and efficiency.

Ideal for educational institutions, FMX allows users to keep tabs on equipment, manage spare parts and schedule maintenance tasks with incredible ease. Also, real-time reporting and analytics enable a clear view of operations, helping you make fast, well-informed decisions and stay ahead of potential issues.

FMX also lets you customize approval processes, fields and user permissions. Mobile access and seamless integration with other systems further enhance FMX’s versatility. 

Key Features

  • Real-Time Data and Analytics: Gain access to real-time data for better decision-making
  • Customizable Dashboards: Personalize dashboard to focus on the info you need
  • User-Friendly Interface: Intuitive design for users of all skill levels
  • Customer Support: Access dedicated support for issues or questions

Pros

  • Highly customizable
  • Integrates with Slack
  • Tracks student behavior

Cons

  • Limited to specific features
  • Requires internet connection
  • Annual subscription cost

Price: No publicly disclosed price

Free Trial Length: 14 days

Platform: Web

Whether you’re on the go or working from the office, FMX keeps your facilities running smoothly and efficiently. Dive deeper into their offerings at FMX and see how they can benefit your organization.

6. Maintenance Connection

Maintenance Connection offers a comprehensive suite of tools to streamline your maintenance tasks, designed for multi-site and multi-industry uses, making it versatile for various operational needs.

The platform’s work order management system is intuitive and straightforward, allowing you to easily create, assign,and track work orders. This ensures that maintenance tasks are completed on time and nothing gets overlooked. Maintenance Connection also excels in asset management, helping you monitor equipment health and schedule preventive maintenance to avoid costly breakdowns.

Other highlights of Maintenance Connection are its robust real-time reporting and analytics. With real-time insights into your maintenance operations, you can make informed decisions that drive performance and efficiency. Plus, the platform's mobile access means you can manage tasks on the go, from anywhere.

Key Features

  • Work Order Management: Create, assign and track work orders
  • Preventive Maintenance: Schedule and automate preventive maintenance tasks
  • Real-Time Reporting and Analytics: Access detailed reports and analytics for informed decision-making

Pros

  • Broad feature set
  • Multi-site capabilities
  • Offline support

Cons

  • Steep learning curve
  • High cost
  • Limited mobile app

Price: $110/user per month for the Professional version plus. Additional $58/user per month for the mobile CMMS app.

Free Trial Length: Available, but no publicly disclosed length

Platform: Web and mobile

Ideal for facilities of all sizes, Maintenance Connection’s user-friendly interface and customizable dashboards make it easy to tailor the software to your needs. Get onto the Maintenance Connection website for more information and assess compatibility with your facility’s operational needs.

7. eMaint

A user-friendly facility management software, eMaint offers a suite of powerful tools at your fingertips to make maintenance tasks simpler and more efficient. The cloud-based CMMS solution offers complete visibility into your operation, making it easy to track assets, work orders and maintenance activities.

Easily create, assign and track tasks, and ensure  your maintenance team stays on top of everything. With its top-notch asset management capabilities, you can monitor equipment health and schedule preventive maintenance to avoid unexpected downtimes.

Thanks to eMaint’s real-time reporting and analytics, you have access to valuable insights into your operations with customizable reports. This enables you to make data-driven decisions that raise productivity and cut costs. Plus, with mobile access, you can manage your maintenance activities from anywhere, adding flexibility to your workflow.

Key Features

  • Work Order Management: Create, assign, and track work orders efficiently.
  • Preventive Maintenance: Schedule and manage preventive maintenance activities.
  • Asset Management: Keep detailed records of all assets.

Pros

  • Customizable dashboard
  • Excellent customer support
  • Robust reporting tools

Cons

  • Learning curve for new users
  • Limited offline capabilities
  • Higher initial setup cost

Price: No publicly available price
Free Trial Length: Available but no publicly disclosed length
Platform: Web and mobile

eMaint’s clean, user-friendly interface and customizable dashboards make it easy to tailor the software to fit your unique needs and keep everything under control. To explore its uses and suitability further, go ahead and visit eMaint

Key Features of Facility Management Software

Facility management software offers a range of tools designed to maximize the efficiency of managing buildings, equipment and spaces. This software aids in organizing and optimizing tasks, asset tracking and space usage.

Work Order Management

Work order management is vital for maintaining the operational efficiency of your facility. This feature lets you generate, track and manage work orders seamlessly. You can assign tasks to team members, set deadlines and monitor the completion of jobs.

Through real-time updates, you can always stay informed about progress. Integration with mobile devices ensures that your team can access work orders from anywhere. It also helps prioritize tasks based on urgency, ensuring time-sensitive repairs are addressed promptly.

Automation tools reduce manual workload by scheduling recurring tasks and sending reminders. This minimizes the risk of overlooking essential maintenance.

Asset Management

Asset management focuses on tracking and maintaining the physical assets within your facility. With this feature, you can log detailed information about each asset, including purchase date, maintenance history and expected lifespan. Keeping this information updated helps in planning timely maintenance and replacements, reducing downtime. You can set alerts for scheduled maintenance and track spare parts inventory to ensure that repairs are conducted efficiently. 

Mobile compatibility allows staff to access asset information on the go, adding flexibility to their work process. 

By maintaining a comprehensive view of all assets, you can also analyze their performance and make informed decisions on investments. It helps in cost control and improves asset longevity.

Space Management

Space management enhances the use of available space within your buildings efficiently. This feature maps out the floor plans and keeps track of how each area is being used. It lets you allocate and reassign spaces as needed, ensuring that every square foot is utilized effectively.

You can analyze space utilization patterns to optimize seating arrangements, room assignments, and even plan for future expansions or contractions.

Integrating space management with other systems like HVAC and lighting can help make energy usage more efficient. Such integration can lead to savings on operational costs. Real-time data and reporting features assist in making informed decisions about space needs and adjustments.

Benefits of Facility Management Software

Facility management software offers several advantages, including boosting efficiency, saving costs and ensuring compliance with regulations. Let’s explore each benefit in detail. 

Increased Efficiency

Using facility management software can significantly promote efficiency. The software centralizes tasks like work orders, maintenance schedules and resource allocations. By doing so, it reduces the time spent on administrative duties.

Moreover, automatic reminders and notifications keep staff informed about upcoming tasks, preventing delays and enhancing productivity. Using such software minimizes errors and ensures that all essential tasks are completed in a timely manner.

Cost Savings

Integrating facility management software can lead to noticeable cost savings. It helps in reducing unnecessary expenditures by optimizing resource usage and reducing downtime. Some tools offer insights into space utilization, which can help save on energy costs and improve space management.

By maintaining an accurate inventory of all assets and scheduling preventive maintenance, you can avoid costly emergency repairs. Furthermore, it aids in better planning and budgeting by providing detailed financial reports and projections. Spending less on unplanned maintenance allows you to allocate your budget more effectively, investing in other areas that can benefit your organization.

Compliance and Reporting

Facility management software can also assist in ensuring compliance with regulations. It tracks and documents all required maintenance and inspections, ensuring that nothing falls through the cracks.

Some platforms monitor various aspects of facility operations, such as equipment, activities and resources; detailed tracking like this helps in generating accurate compliance reports. Having such software in place – for example, FieldEx – simplifies the process of meeting local, state and federal regulations. It automatically records necessary information and generates reports, ready for audits. This level of automation ensures that you remain compliant without the added stress and effort, reducing the risk of non-compliance penalties.

Choosing the Right Facility Management Software

Finding the best facility management software can be a game-changer for your organization. It needs to fit the specific requirements of your operation, scale with your growth, and be easy for your team to use. Let's dive straight into the key factors to consider.

Assessing Your Needs

First, start by identifying what exactly you need from the software. Are you looking for maintenance management, asset tracking or vendor management? Different tools offer various features, so pinpointing your needs is critical.

Make a list of your most significant pain points – think about what takes up most of your time or causes the most headaches. Knowing your must-have features will narrow down your choices and avoid unnecessary costs.

Consider involving your team in this process; they might highlight issues you've overlooked. 

Scalability

Your facility management software should grow with your organization. Whether you’re managing a single building or multiple sites, scalability is vital. Look for options that offer modular features so you can add capabilities as you need them. 

You don't want to switch platforms frequently as your needs change, so choose a solution that can handle increased data and additional sites effortlessly. This foresight saves you from future hassles and incurs fewer costs in the long term.

User-Friendly Interface

No matter how many bells and whistles software has, it won't get used if it's not user-friendly.

Look for an interface that's intuitive and straightforward, like FieldEx. Your software should have a little learning curve and be easy to navigate for everyone on your team.

Opt for software that offers plenty of support and training resources to ensure a smooth transition. Remember, happy users mean a more efficient operation overall.

Author for this article:

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Written by

Sophie Liu

Hi there! I'm Sophie Liu from FieldEx. I love finding simple and smart solutions to the tricky problems field service teams face every day. My background in tackling everything from various field service industries helps me write content that's not just easy to read, but useful for improving your business. Whether you're looking to make your day-to-day operations smoother or aiming to grow, I'm here to help with advice that works. Let's make things better together!

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