Telco

Make light work of heavy-duty projects

smart checklist

Work smart with automated processes

Our smart checklist automates your maintenance or inspection processes. Simply answer a few questions and watch as it creates Job Orders and assigns tasks to the right team members.

Create checklist templates for different asset types and models

Integrate spare parts and tasks into checklist answers for automated creation

Ensure thorough follow-ups with breakdown checklists

Tailor checklist criteria to meet your unique requirements

Ensure quality control by performing checks on all equipment leaving your warehouse

Empower technicians to verify their own equipment fixes

SERVICE LEVEL AGREEMENTS (SLA)

Stay on top of SLAs

Meet and exceed service level expectations with FieldEx’s automated SLA monitoring and reporting features. Plus, turn your service milestones into tangible goals with measurable KPIs.

Keep all of your service contracts in one convenient platform for better organization

Stay in the know with customized notifications for your SLA. Improve your contract compliance with the ability to proactively intervene before an SLA breach takes place.

Manage multiple SLA packages per contract to meet every service agreement

Boost your team's productivity by leveraging the SLA to measure their performance KPIs

Monitor service metrics in real-time, track performance against agreed-upon SLAs, and generate comprehensive reports

Multi-stakeholder notifications ensure customers promptly receive the excellent service they expect

PREVENTIVE MAINTENANCE

Preventive Maintenance: Proactive Solutions

Automate preventive maintenance creation, seamlessly integrating spare parts based on job type, and customize it to fit your maintenance operations perfectly.

Stay ahead of maintenance tasks with alerts for upcoming and overdue tasks

Control maintenance schedules with customizable templates for each asset type, including required spare parts

Simplify planning by automating maintenance creation based on contracts and preventive maintenance types

Equip field agents with all the necessary information to excel in their jobs

DYNAMIC DATA VIEWS

Turn data into intelligent decisions

Simplify complex data, make insights more accessible, and make informed decisions. Show off your data with the perfect visualizations that speak to your audience.

Reports that can be customized to focus on the right details, timeframes or segments

Bring multiple sources together in one powerful report

Create your own formulas for even more control