Vending Machine Maintenance Software

Your vending machines should always deliver.
With FieldEx, they do.

No more stockouts. No more service delays. Just one smart platform
that keeps your vending machines running and your profits flowing.

OVERVIEW

Protect your margins.
Power your vending business.

Missed restocks and unexpected failures are frustrating AND expensive.
With FieldEx, you’ll stay ahead of issues, automate what matters,
and keep every machine earning.

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Make the change today. Click the button below to talk to one of our experts.

Hidden costs draining your vending business

Breakdowns, missed restocks and inefficient service routes all add up, quietly eating into your profits. FieldEx is the CMMS built to fix that.

These challenges result in great losses in potential revenue

$100,000

Loss from a coffee machine provider that makes $1M in revenue

80%

Customers switch brands due to poor customer experience

Reactive Maintenance

Machines frequently break down due to a lack of scheduled servicing, increasing customer downtime.

Disorganized Asset Management

No centralized system for tracking resulting in misplaced equipment and stock shortages.

Poor Coordination Between Teams

Sales teams overpromise without checking technician availability.

Rental & Leasing Challenges

Untracked rental periods, lost loaner machines, and inefficient return inspections.

Inefficient Field Service

Manual technician assignments and lack of real-time tracking delay service responses.

Slow & Inefficient Sales Process

Manual quoting, rental agreements, and unverified machine availability lead to lost opportunities and double bookings.

Compliance & Safety Risks

Missed safety checks, no audit trails, and unstructured risk assessments lead to regulatory and liability concerns.

Lack of Communication & Reporting

Missed maintenance reminders, invoicing errors, and untracked support requests cause confusion and dissatisfaction.

We understand your challenges

How we do it at FieldEx

Watch the quick demos below to get a clear picture of how to implement them into your business

Processes

We created FieldEx for you

New vending leads? Keep up like a champ

Business is growing, and so are the inquiries. But managing new requests manually? That leads to missed follow-ups, scattered info, and way too many sticky notes!

Our system seamlessly integrates with your CRM
Turning inquiries into properly tracked orders & contracts
Set up your vending machines easily

We understand the complexities of getting a vending machine up and running from site inspections, scheduling technicians, and making sure you have the right parts on hand.

Digital checklists to ensure site inspections are thorough and nothing gets overlooked
Smart scheduling to match the right technicians to each job
Parts inventory tracking to prevent last-minute shortages
Keep your machines humming 24/7

Preventive maintenance shouldn’t feel like a guessing game.

Auto-generate service schedules based on machine type, location or contract terms
Receive alerts when machines are due for descaling, cleaning, or sanitization
Track all maintenance history in one place for quick reference
Handle machine breakdowns without breaking a sweat

Breakdowns happen, but they don’t have to cost you customers or lead to chaos.
FieldEx helps you:

Log and track repair requests in seconds
Generate professional repair quotation on the spot
Efficiently manage loaner machines to keep customers happy
Track machines through workshop repairs with detailed checklists

AI-Powered vending machine service management

provide insights into team performance and engagement

AI Overview

AI overview of all machine installations.

AI Service Summary Reports

Get concise summaries highlighting recurring issues, parts replaced, and insights on specific machine models.

Service Time Predictions

AI-powered estimates for helping you schedule the right number of technician.

Intelligent Maintenance Checklists

Vending machine-specific maintenance checklists with a simple prompt.

Smart Parts Inventory

Receive AI-driven recommendations for vending machine parts based on service history

AI Knowledge Center

Upload machine manuals, brewing guides, and training materials to create an AI-powered knowledge hub that delivers model-specific troubleshooting advice.

Step-by-Step Repair Guidance

Get intelligent step-by-step repair instructions based on machine type, common issues, and maintenance history

Explore our powerful, feature-rich solution

Equip your team with the tools they need to work smarter, faster and more efficiently
with the precision and control your operations demand.

Features

Plans & Pricing

A no-brainer price to start with. Get started and watch your business change for the better.

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Lite

Perfect for small teams starting to digitize maintenance operations.

$0
FREE
per user / per month

no credit card details needed

Start for free now
Up to 10 users
Growth

Ideal for growing operations needing better visibility & collaboration.

$20
per user / per month

billed once yearly

Start for free now
Up to 20 users
Pro
Best value

Great for scaling teams needing automation, asset insights, & integrations.

$35
per user / per month

billed once yearly

Start for free now
Unlimited users
Enterprise

Built for enterprise teams with complex compliance, SLAs, & workflow needs.

Contact us
per user / per month

billed once yearly

Contact Us
Unlimited users

Featured resources

Guides, templates and articles you need for your vending machine business

Frequently asked questions

Everything you need to know about FieldEx

Still have questions? Contact us directly!

1. Can FieldEx automate maintenance and service scheduling for vending machines?
2. How does FieldEx track vending machine inventory and spare parts?
3. Can FieldEx handle on-site and workshop repairs for vending machines?
4. Does FieldEx support customer communication and notifications?
5. How does FieldEx improve field service management for vending machine technicians?
VENDING MACHINE PROVIDERS

Book a quick chat
with us now!

Speak with one of our experts for 15 min

"You want to elevate your customer experience go and use FieldEx"
"FieldEx has given us visibility while not being too intrusive to what the guys are doing."
"I think it's a game changer and nobody else have what we have at the moment"