In today’s fast-paced industrial landscape, efficient maintenance operations are crucial for ensuring uninterrupted production, cost savings, and the longevity of assets. Maintenance work order software plays a pivotal role in streamlining these operations by automating task scheduling, tracking, and reporting. Selecting the right software not only enhances operational efficiency but also contributes to significant cost reductions and improved asset management.
This article aims to compare the top maintenance work order software solutions for 2025, providing insights into their features, benefits, and pricing to assist organizations in making informed decisions.
Maintenance work order software is a digital platform that enables maintenance teams to efficiently manage, track, and schedule various maintenance activities, including equipment inspections, repairs, preventive maintenance, and work orders. By digitizing and automating maintenance processes, the software enhances productivity, minimizes downtime, and extends the lifespan of critical assets.
Key Functionalities of Work Order Software
Work Order Management: Allows for the creation, assignment, and tracking of maintenance tasks to ensure timely completion.
Preventive Maintenance Scheduling: Facilitates the planning and automation of routine maintenance to prevent unexpected equipment failures.
Asset Management: Provides detailed records of asset performance, maintenance history, and lifecycle information.
Inventory Management: Monitors spare parts and supplies to ensure necessary items are available when needed.
Reporting and Analytics: Generates insights into maintenance activities, helping organizations make data-driven decisions.
Benefits of Using Work Order Software
Automation: Streamlines maintenance processes, reducing manual intervention and the likelihood of errors.
Tracking: Offers real-time visibility into work orders and asset status, enhancing accountability.
Reporting: Provides comprehensive data analysis to identify trends and areas for improvement.
Cost Reduction: By optimizing maintenance schedules and resource allocation, organizations can significantly reduce operational costs.
Common Industries That Rely on Work Order Software
Manufacturing: To maintain machinery and ensure continuous production.
Healthcare: For the upkeep of medical equipment and facility infrastructure.
Property Management: To handle maintenance requests and preserve property value.
Utilities: For the maintenance of infrastructure such as power lines and water systems.
Transportation and Logistics: To manage vehicle and equipment maintenance, ensuring timely deliveries.
Implementing maintenance work order software is essential for organizations aiming to enhance operational efficiency, reduce downtime, and extend the lifespan of their assets. The subsequent sections will delve into the top maintenance work order software solutions for 2025, exploring their key features, pros and cons, and pricing structures to guide you in selecting the best fit for your organization’s needs.
We'll start with FieldEx, a comprehensive CMMS designed to streamline maintenance operations across various industries.
FieldEx
FieldEx is a comprehensive CMMS designed to streamline maintenance operations across various industries. The platform offers a suite of tools aimed at enhancing asset management, scheduling, and compliance adherence. FieldEx caters to sectors such as agriculture, construction, manufacturing, property maintenance, and telecommunications.
Key Features
Task Scheduling and Management: Facilitates efficient creation, assignment, and tracking of maintenance tasks.
Smart Task Assignment: Allocates tasks based on availability, proximity, skill set, and team utilization.
Preventive Maintenance: Automates maintenance schedules to reduce unexpected equipment failures.
Asset & Inventory Management: Provides detailed tracking of assets and inventory, including QR and barcode generation.
Spare Part Management: Ensures effective tracking and management of spare parts for job orders.
Subcontractor Management: Streamlines coordination with subcontractors for various projects.
Reasons to Choose FieldEx
Industry Versatility: Tailored solutions for a wide range of industries.
Comprehensive Features: Offers an all-in-one platform for maintenance management needs.
User-Friendly Interface: Designed for ease of use, facilitating quick adoption by teams.
Pros and Cons
Pros
Extensive Feature Set: Covers various aspects of maintenance management.
Scalability: Suitable for businesses of different sizes and sectors.
Integration Capabilities: Allows for integration with other business systems.
Cons
Pricing Structure: May be cost-prohibitive for smaller organizations.
Complexity: The extensive features might present a learning curve for new users.
Pricing
Standard Plan: $35 per user per month (billed annually), with a minimum of 10 user licenses.
Paid Add-Ons:
Asset & Inventory
SLA (Service Level Agreement)
FieldEx’s comprehensive features and industry versatility make it a strong contender for organizations seeking to enhance their maintenance operations. However, potential users should consider the pricing structure and ensure it aligns with their budgetary constraints.
ServiceMax
ServiceMax is a cloud-based software platform designed to enhance the productivity of complex, equipment-centric service execution for Original Equipment Manufacturers (OEMs), operators, and third-party service providers. Founded in 2009 and headquartered in Pleasanton, California, ServiceMax caters to industries such as medical device manufacturing, industrial manufacturing, food and beverage equipment, buildings and construction, technology, oil and gas, and power and utilities.
Key Features
Work Order Management: Enables efficient creation, assignment, tracking, and closure of work orders for service jobs.
Scheduling and Dispatch: Optimizes technician schedules based on location, skills, real-time availability, and job requirements, ensuring efficient resource allocation and timely service delivery.
Mobile Access: Provides technicians with a user-friendly mobile app for streamlined workflows, access to work orders, customer information, service procedures, checklists, and forms, all functioning seamlessly online or offline.
Asset Service Management: Offers tools for tracking and managing the performance and maintenance of assets throughout their lifespans, enabling proactive maintenance and optimized performance.
Analytics and Reporting: Delivers insights into service operations through comprehensive analytics and customizable reports, measuring common field service metrics such as first-time fix rate and mean time to repair.
Reasons to Choose ServiceMax
Industry-Specific Solutions: Tailored functionalities to meet the unique requirements of various industries, particularly asset-centric sectors.
Comprehensive Service Management: Integrates field service and asset management to provide a holistic approach to service execution.
Scalability: Suitable for both medium and large enterprises with complex service operations.
Pros and Cons
Pros
Enhanced Productivity: Streamlines service processes, leading to increased efficiency and reduced downtime.
Improved Customer Satisfaction: Real-time updates and efficient service delivery contribute to higher customer satisfaction.
Robust Analytics: Provides valuable insights that aid in strategic decision-making.
Cons
Implementation Complexity: May require significant time and resources to implement effectively.
Cost Considerations: Pricing may be on the higher side, which could be a concern for smaller organizations.
Pricing
ServiceMax does not publicly disclose its pricing information, as costs can vary based on the specific needs and scale of the organization. It is recommended to contact ServiceMax directly to obtain a customized quote based on your requirements.
ServiceMax’s robust features and industry-specific solutions make it a valuable asset for organizations seeking to optimize their field service operations. However, potential users should consider the implementation complexity and associated costs to ensure alignment with their organizational capabilities and budget.
UpKeep
UpKeep is a modern, intuitive, and mobile-first CMMS designed to streamline maintenance operations for businesses across various industries. Founded in 2014 and headquartered in Los Angeles, California, UpKeep offers a solution that enables maintenance teams to manage work orders, track assets, and monitor maintenance tasks efficiently. The platform caters to industries such as manufacturing, property management, facilities management, and healthcare.
Key Features
Work Order Management: Allows users to create, assign, and track work orders in real-time, facilitating efficient task management.
Preventive Maintenance Scheduling: Enables the scheduling of routine maintenance tasks to prevent equipment failures and extend asset lifespan.
Asset Management: Provides detailed tracking of assets, including maintenance history, usage, and performance metrics.
Inventory Management: Manages spare parts and supplies, ensuring necessary items are available when needed.
Mobile Accessibility: Offers a mobile app that allows technicians to access work orders, update tasks, and communicate in real-time from the field.
Reporting and Analytics: Generates reports on maintenance activities, helping organizations make data-driven decisions.
Reasons to Choose UpKeep
User-Friendly Interface: Designed with a focus on ease of use, making it accessible for teams with varying levels of technical expertise.
Mobile-First Design: The robust mobile app ensures that maintenance teams can operate efficiently from any location.
Comprehensive Feature Set: Offers a wide range of tools that cover all aspects of maintenance management.
Scalability: Suitable for small businesses to large enterprises, with features that can scale according to organizational needs.
Pros and Cons
Pros
Enhanced Efficiency: Streamlines maintenance processes, reducing downtime and improving productivity.
Real-Time Updates: Facilitates immediate communication and updates, ensuring timely task completion.
Customizable: Allows customization to fit specific industry requirements and workflows.
Cons
Learning Curve: While user-friendly, some users may require time to fully utilize all features effectively.
Pricing for Advanced Features: Access to certain advanced features may require higher-tier subscriptions, which could be a consideration for budget-conscious organizations.
Pricing
UpKeep offers several pricing tiers to accommodate different organizational needs:
Lite Plan: $20 per user per month, includes unlimited work orders, recurring work orders, custom tasks, unlimited request user licenses, asset management, and 24/7 support.
Starter Plan: $45 per user per month, includes all Lite features plus preventive maintenance optimization, custom checklists, inventory management/costing, time and manpower tracking, and 30-day analytics & reporting.
Professional Plan: Pricing available upon request, includes all Starter features plus multiple inventory lines, signature capture, customizable request portal, mobile offline mode, and advanced analytics & reporting.
Business Plus Plan: Pricing available upon request, includes all Professional features plus workflow automation, downtime tracking, reliability tracking, purchase order management, multi-site module support, standard API access, custom work order statuses, custom integrations support, customizable dashboards, custom roles, and single sign-on.
UpKeep’s comprehensive features and industry versatility make it a strong contender for organizations seeking to enhance their maintenance operations. However, potential users should consider the pricing structure and ensure it aligns with their budgetary constraints.
Fiix
Fiix is a cloud-based CMMS developed to assist organizations in effectively managing their maintenance operations. The platform simplifies work order management, asset tracking, and preventive maintenance scheduling, serving a diverse range of industries, including manufacturing, facilities management, energy, and utilities. Fiix is recognized for its user-friendly interface and robust features that cater to both small businesses and large enterprises.
Key Features
Work Order Management: Facilitates the creation, assignment, and tracking of work orders, ensuring timely completion of maintenance tasks.
Asset Management: Provides comprehensive tracking of asset performance, maintenance history, and lifecycle management.
Preventive Maintenance: Enables scheduling of routine maintenance tasks to prevent equipment failures and extend asset lifespan.
Inventory Management: Manages spare parts and supplies, ensuring necessary items are available when needed.
Mobile Accessibility: Offers a mobile app that allows technicians to access and update work orders on-the-go, even without an internet connection.
Reporting and Analytics: Generates detailed reports and dashboards to provide insights into maintenance activities and asset performance.
Reasons to Choose Fiix
User-Friendly Interface: Designed for ease of use, making it accessible to teams with varying levels of technical expertise.
Comprehensive Feature Set: Offers a wide range of tools that cover all aspects of maintenance management.
Scalability: Suitable for organizations of all sizes, with features that can scale according to business needs.
Mobile Functionality: The robust mobile app ensures that maintenance teams can operate efficiently from any location.
Pros and Cons
Pros
Enhanced Efficiency: Streamlines maintenance processes, reducing downtime and improving productivity.
Real-Time Updates: Facilitates immediate communication and updates, ensuring timely task completion.
Customizable: Allows customization to fit specific industry requirements and workflows.
Cons
Learning Curve: Some users may require time to fully utilize all features effectively.
Pricing for Advanced Features: Access to certain advanced features may require higher-tier subscriptions, which could be a consideration for budget-conscious organizations.
Pricing
Fiix offers several pricing plans to accommodate different organizational needs:
Free Plan: $0 per month, includes limited users, 25 active preventive maintenance tasks, unlimited service requests, work orders, downtime tracking, asset management, mobile app access, inventory management, and calendar features.
Basic Plan: $45 per user per month, includes all Free Plan features plus unlimited preventive maintenance tasks, unlimited reports, report scheduling, user certification tracking, access to the success team, email and phone support, and pass/fail inspections.
Professional Plan: $75 per user per month, includes all Basic Plan features plus multi-site management, Fiix Foresight (AI-powered insights), purchasing and RFQs, nested preventive maintenance tasks, multi-asset work orders, inventory cycle counts, advanced notifications, and custom analytics and reports.
Enterprise Plan: Custom pricing, includes all Professional Plan features plus failure codes, customizable interface, customized workflows, Fiix Integration Hub, custom API integrations, e-signatures, configurable interface and workflows, audit log, and single sign-on.
Fiix’s comprehensive features and scalability make it a strong option for organizations seeking to enhance their maintenance operations. However, potential users should consider the pricing structure and ensure it aligns with their budgetary constraints.
eWorkOrders
eWorkOrders is a cloud-based CMMS designed to streamline maintenance operations across various industries. The platform offers a comprehensive suite of tools aimed at enhancing asset management, work order tracking, and preventive maintenance scheduling. eWorkOrders caters to sectors such as manufacturing, healthcare, property management, and utilities, providing scalable solutions for organizations of all sizes.
Key Features
Work Order Management: Facilitates the creation, assignment, and tracking of work orders, ensuring efficient task management.
Preventive Maintenance Scheduling: Allows for the automation of routine maintenance tasks to prevent equipment failures and extend asset lifespan.
Asset Management: Provides detailed tracking of assets, including maintenance history, performance metrics, and lifecycle management.
Inventory Management: Manages spare parts and supplies, ensuring necessary items are available when needed.
Mobile Accessibility: Offers mobile access, allowing technicians to manage work orders and assets from the field.
Reporting and Analytics: Generates comprehensive reports and dashboards to provide insights into maintenance activities and asset performance.
Reasons to Choose eWorkOrders
User-Friendly Interface: Designed for ease of use, facilitating quick adoption by maintenance teams.
Comprehensive Feature Set: Offers a wide range of tools that cover all aspects of maintenance management.
Scalability: Suitable for organizations of various sizes, with features that can scale according to business needs.
Exceptional Customer Support: Known for providing top-tier support to assist with implementation and ongoing use.
Real-Time Updates: Facilitates immediate communication and updates, ensuring timely task completion.
Customizable: Allows customization to fit specific industry requirements and workflows.
Cons
Learning Curve: Some users may require time to fully utilize all features effectively.
Pricing for Advanced Features: Access to certain advanced features may require higher-tier subscriptions, which could be a consideration for budget-conscious organizations.
Pricing
eWorkOrders offers several pricing plans to accommodate different organizational needs:
Starter Plan: $380 per month, includes work orders, asset management, preventive maintenance, employee management, and materials management.
Advanced Plan: $480 per month, includes all Starter features plus smartphone access, tablet access, QR code scanning, and barcode scanning.
Enterprise Plan: $45 per user per month, includes all Advanced features plus a dedicated account manager, systems integration, user roles, multi-site tools, and inventory control.
eWorkOrders’ comprehensive features and scalability make it a strong option for organizations seeking to enhance their maintenance operations. However, potential users should consider the pricing structure and ensure it aligns with their budgetary constraints.
IBM Maximo Application Suite
IBM Maximo Application Suite is an integrated asset management platform that leverages AI, IoT, and analytics to optimize equipment performance, extend asset lifecycles, and reduce operational downtime. Designed for asset-intensive industries, it provides comprehensive tools to manage, monitor, and maintain critical assets effectively.
Key Features
Enterprise Asset Management (EAM): Streamlines the maintenance, inspection, and reliability of critical equipment and infrastructure, enhancing asset performance and health throughout their lifecycle.
Asset Performance Management (APM): Utilizes AI-powered insights to optimize planning, maintenance, and performance across the entire asset lifecycle, from procurement to decommissioning.
Reliability-Centered Maintenance (RCM): Accelerates study creation, using existing FMEAs or a library of existing ones, to enhance maintenance planning, mitigate risk, and bolster performance.
Mobile EAM: Provides field technicians with remote access to the right information, resources, and expertise to service assets and improve first-time fix rates.
Visual Inspection: Leverages AI computer vision and mobile tools to get an accurate view of conditions in the field or on the plant floor, detecting anomalies invisible to the naked eye.
Reasons to Choose IBM Maximo Application Suite
Comprehensive Asset Management: Offers an all-encompassing solution for managing various asset types across the organization, enhancing operational efficiency.
Scalability: Suitable for organizations of all sizes, with the ability to scale according to business needs.
Integration with IBM Ecosystem: Seamlessly integrates with other IBM solutions, offering a cohesive technology environment.
Pros and Cons
Pros
Robust Functionality: Offers a wide range of features that cover all aspects of asset and maintenance management.
Customization: Allows for tailoring the system to meet specific industry requirements and organizational workflows.
Proven Track Record: With decades of development, Maximo has a history of reliability and effectiveness in asset management.
Cons
Complexity: The extensive feature set may present a learning curve for new users, requiring comprehensive training.
Implementation Time: Deploying the system can be time-consuming, especially for large organizations with complex needs.
Cost Considerations: The comprehensive nature of the software may come with higher costs, which could be a factor for smaller organizations.
Pricing
IBM Maximo Application Suite offers several pricing options to accommodate different organizational needs:
Essentials: Entry-level for asset management, maintenance and health, and product quality inspections.
Standard: Full Maximo Application Suite Software offering for EAM, Asset Performance Management (APM), and Reliability Centered Maintenance (RCM) combined into a single offering.
Premium: Broader operational flexibility with additional features for clients with specific needs.
Pricing is based on a credit-based system called AppPoints, providing flexibility to add functionality and users as needed. Specific pricing details are not publicly disclosed and can vary based on the organization’s requirements. It is recommended to contact IBM directly to obtain a customized quote based on your needs.
IBM Maximo Application Suite’s comprehensive features and scalability make it a strong option for organizations seeking to enhance their maintenance operations. However, potential users should consider the complexity and cost structure to ensure it aligns with their organizational capabilities and budgetary constraints.
MaintainX
MaintainX is a mobile-first work order and procedure digitization software designed to streamline maintenance and operations for organizations across various industries. The platform focuses on simplifying communication and task management for frontline teams, enabling them to manage work orders, safety inspections, and maintenance checklists efficiently. MaintainX serves sectors such as manufacturing, facilities management, hospitality, and energy, providing solutions that enhance operational efficiency and compliance.
Key Features
Work Order Management: Allows users to create, assign, and track work orders in real-time, facilitating efficient task management.
Preventive Maintenance Scheduling: Enables the automation of routine maintenance tasks to prevent equipment failures and extend asset lifespan.
Asset Management: Provides detailed tracking of assets, including maintenance history, performance metrics, and lifecycle management.
Inventory Management: Manages spare parts and supplies, ensuring necessary items are available when needed.
Mobile Accessibility: Offers a robust mobile app that allows technicians to access and update work orders, procedures, and safety checklists from the field.
Reporting and Analytics: Generates comprehensive reports and dashboards to provide insights into maintenance activities and asset performance.
Reasons to Choose MaintainX
User-Friendly Interface: Designed for ease of use, facilitating quick adoption by maintenance teams with varying levels of technical expertise.
Mobile-First Design: The platform’s emphasis on mobile accessibility ensures that frontline teams can operate efficiently from any location.
Comprehensive Feature Set: Offers a wide range of tools that cover all aspects of maintenance and operations management.
Scalability: Suitable for organizations of various sizes, with features that can scale according to business needs.
Real-Time Updates: Facilitates immediate communication and updates, ensuring timely task completion.
Customizable: Allows customization to fit specific industry requirements and workflows.
Cons
Learning Curve: Some users may require time to fully utilize all features effectively.
Pricing for Advanced Features: Access to certain advanced features may require higher-tier subscriptions, which could be a consideration for budget-conscious organizations.
Pricing
MaintainX offers several pricing plans to accommodate different organizational needs:
Basic Plan: Free for small teams, offering essential maintenance management features.
Essential Plan: Priced at $16 per user per month (billed annually), includes basic work order management and asset tracking.
Premium Plan: At $49 per user per month (billed annually), this plan offers advanced features such as preventive maintenance and reporting.
Enterprise Plan: Customized pricing for large organizations requiring comprehensive features and dedicated support.
MaintainX’s comprehensive features and scalability make it a strong option for organizations seeking to enhance their maintenance operations. However, potential users should consider the pricing structure and ensure it aligns with their budgetary constraints.
Next, we will explore how to choose the best work order software by considering key factors such as budget, ease of use, industry-specific needs, scalability, and integrations.
How to Choose the Best Work Order Software
Selecting the appropriate work order software is crucial for enhancing operational efficiency, reducing costs, and prolonging asset lifespan. The right solution can streamline maintenance processes, improve communication, and provide valuable insights into your operations. Here are key factors to consider when choosing work order software:
1. Identify Your Organizational Needs
Scope of Maintenance Operations: Determine the complexity and volume of your maintenance tasks. Organizations with extensive assets may require more robust features, while smaller operations might benefit from simpler solutions.
User Base: Consider who will use the software, maintenance teams, facility managers, contractors, or other stakeholders. Ensure the software supports multiple user roles with appropriate permissions.
2. Key Features to Consider
Work Order Management: Efficient creation, assignment, and tracking of work orders are fundamental. Look for systems that offer customizable workflows and real-time updates.
Preventive Maintenance Scheduling: The ability to schedule routine maintenance tasks helps prevent equipment failures and extends asset lifespan.
Asset and Inventory Management: Comprehensive tracking of assets, including maintenance history and inventory levels, ensures necessary parts are available when needed.
Mobile Accessibility: A mobile-friendly platform allows technicians to access and update work orders on the go, increasing flexibility and response times.
Reporting and Analytics: Robust reporting tools provide insights into maintenance activities, helping identify trends and areas for improvement.
3. Usability and User Experience
Intuitive Interface: An easy-to-navigate interface reduces the learning curve and encourages user adoption.
Customization: The ability to tailor the software to your organization’s specific workflows and terminology enhances usability.
4. Integration Capabilities
Existing Systems: Ensure the software can integrate with your current systems, such as Enterprise Resource Planning (ERP) or Building Management Systems (BMS), to facilitate seamless data flow.
Future Scalability: Consider whether the software can adapt to future technological advancements and organizational growth.
5. Budget and Cost Considerations
Initial Investment vs. Long-Term Value: While cost is a factor, focus on the long-term value the software provides in terms of efficiency gains and cost savings.
Pricing Structure: Understand the pricing model, whether it’s subscription-based, per-user, or a one-time fee, and ensure it aligns with your budget.
6. Vendor Support and Training
Onboarding Assistance: Comprehensive training during implementation ensures your team can effectively use the software.
Ongoing Support: Reliable customer support is essential for addressing any issues that arise post-implementation.
Recommendations Based on Business Size and Complexity
Small Businesses: For organizations with limited maintenance needs, user-friendly software with essential features and affordable pricing is ideal.
Medium to Large Enterprises: Larger organizations may require more comprehensive solutions with advanced features like predictive maintenance, extensive integration capabilities, and robust analytics to manage complex operations.
By carefully evaluating these factors, you can select a work order software solution that not only meets your current requirements but also supports your organization’s future growth and evolving maintenance needs.
Final Tips for Selecting the Best Software
When choosing the best maintenance work order software for your organization, consider the following:
Assess Your Specific Needs: Identify the unique requirements of your maintenance operations, including the size of your team, the complexity of tasks, and industry-specific regulations.
Evaluate Key Features: Ensure the software offers essential functionalities such as work order management, preventive maintenance scheduling, asset tracking, and reporting capabilities.
Consider Usability: A user-friendly interface and mobile accessibility can significantly enhance adoption and efficiency among your maintenance staff.
Review Integration Capabilities: The ability to integrate with existing systems like ERP or BMS is crucial for seamless data flow and operational coherence.
Analyze Cost vs. Value: While budget considerations are important, focus on the long-term value the software provides in terms of efficiency gains, downtime reduction, and asset longevity.
By thoroughly evaluating these factors, you can select a maintenance work order software solution that not only meets your current operational demands but also supports future growth and technological advancements.
FieldEx is a B2B field service management software designed to streamline operations, scheduling, and tracking for industries like equipment rental, facilities management, and EV charging, helping businesses improve efficiency and service delivery.
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Hear from some of our amazing customers who used FieldEx
"If you want to solve your paper record problems and you want to digitize your operations and you want to elevate your customer experience go and use FieldEx"
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