Best Practices for Equipment Maintenance in Rental Businesses

Discover essential tips for maintaining rental equipment to ensure reliability, safety, and profitability in your business.
Sophie Liu
August 22, 2024
Header image

Maintaining equipment in a rental business is crucial for ensuring reliability and customer satisfaction. When equipment is well-maintained, it not only performs better but also lasts longer, saving money in the long run. This article will cover the best practices for keeping your rental equipment in top shape.

Key Takeaways

  • Always refer to the operator’s manual for specific maintenance instructions.
  • Provide thorough operational and safety training to all users.
  • Build and maintain a strong relationship with your equipment dealership.
  • Utilize maintenance tracking software to stay on top of service schedules.
  • Regularly check and maintain fluids, grease parts, and clean the equipment.

1. Regularly Consult the Operator’s Manual

man reading a books

Alright, let's kick things off with a golden rule: always keep the operator’s manual close by. Seriously, it's like the Bible for your equipment. Whenever we get a new piece of machinery, the first thing we do is dive into that manual. It tells us everything we need to know about the equipment, from basic operations to troubleshooting tips.

You know, sometimes we think we know it all, but the manual often has those little nuggets of wisdom that can save us a ton of headaches. For example, it can tell us the exact type of oil or hydraulic fluid to use. Trust me, using the wrong type can lead to some pretty expensive repairs. And who wants that?

Another thing is, the manual helps us keep track of maintenance schedules. We can quickly check when the equipment was last serviced and what kind of issues it had before. This way, we’re not just winging it; we have a solid plan in place.

Having the manual handy leaves little room for improvisation, which means better maintenance quality and fewer breakdowns.

So, let’s make it a habit to consult the operator’s manual regularly. It’s a small step that can make a big difference in keeping our equipment in top shape.

2. Provide Operational and Safety Training

Next, let's talk about something super important: training. You know, it's not just about knowing how to turn the machine on and off. Proper training can make a world of difference in how long your equipment lasts and how safe your worksite is.

First off, we need to make sure everyone knows the basics. Even if someone has been operating similar equipment for years, a quick refresher on safety and best practices never hurts. It's like, you wouldn't skip the safety briefing on an airplane just because you've flown before, right?

Now, here's a little secret: training isn't just for the operators. Everyone involved should have a good understanding of the equipment. This includes the maintenance crew, the supervisors, and even the folks in the office. When everyone is on the same page, it makes everything run smoother.

And let's not forget about ongoing training. Technology and best practices are always evolving. Keeping up-to-date with the latest procedures can help prevent unintentional stress on critical parts. This is where technician training comes into play. Regular updates ensure that everyone knows the latest and greatest ways to keep things running smoothly.

Training isn't just a one-time thing. It's an ongoing process that helps keep everyone safe and the equipment in top shape.

One more thing: don't underestimate the power of a good relationship with your dealership. Many dealerships offer free training sessions. Take advantage of these! They get to show off their equipment, and you get to learn how to use it properly. It's a win-win.

3. Keep the Relationship with the Dealership Strong

Keeping a solid relationship with your equipment dealership isn't just about being friendly; it's about making sure your business runs smoothly. A good partner understands that the machine is a reflection on their business as much as the rental outlets. So, they’ll work hard to ensure their team is invested and doing their part to provide the equipment and after-sale support needed.

Think about it, when you have a strong bond with your dealership, you get access to better deals, quicker service, and sometimes even insider tips on new equipment. It's like having a buddy who always has your back. And trust me, in this business, you need that.

Also, don’t forget to keep the communication lines open. If there's an issue with a machine, let them know ASAP. They can often help troubleshoot or provide a quick fix. Waiting too long can turn small issues into bigger problems.

Keeping the relationship with the dealership strong is like having an extra team member who's always ready to help out.

So, let's make sure we give this the attention it deserves. It’s not just about the machines; it’s about the people who help keep those machines running smoothly.

4. Use Equipment Maintenance Tracking Software

white iPad and silver iPhone 6

Equipment maintenance tracking software is a game-changer. Imagine having all your maintenance schedules, service logs, and even warranties in one place. No more sticky notes or trying to remember when the last oil change was.

First off, using tracking software can really help us reduce downtime. The biggest cost we face is when our equipment is offline for too long because we missed a maintenance check. With the right software, we can set up automated reminders to keep everything running smoothly.

Another big win is improving the lifespan of our assets. Most equipment is designed to last a certain amount of time, assuming it's well-maintained. By sticking to a maintenance schedule, we can get the most out of each piece of equipment. Plus, the software can help us keep track of all those little tasks that add up to big savings in the long run.

And let's not forget about cost savings. Fixing a problem is always more expensive than preventing it. With tracking software, we can stay on top of regular maintenance and avoid those costly repairs. Plus, if a piece of equipment is still under warranty, the software will let us know, so we can get reimbursed for repairs.

One more thing: keeping track of warranties. This is a biggie. The software will remind us if a piece of equipment is still covered, so we don't miss out on any reimbursements. It's like having an extra set of eyes on our assets.

Using equipment maintenance tracking software is like having a personal assistant for our machinery. It keeps everything organized and helps us avoid costly mistakes.

So, if you haven't already, check out some of the top options out there. Some even offer a free trial, so you can see how it works for your business. Trust me, once you start using it, you'll wonder how you ever managed without it.

5. Follow Manufacturer Guidelines

This is super important but often overlooked: following the manufacturer's guidelines. I know, I know, it sounds boring, but it truly is key to keeping our rental equipment in top shape.

First off, a manual tells us everything we need to know about our machine, from load limits to safety protocols. Ignoring it is like trying to bake a cake without a recipe—you're just asking for trouble. And let's be real, none of us want to deal with a broken excavator because we didn't follow the guidelines.

One thing we've learned the hard way is that these guidelines aren't just suggestions. They're there to help us avoid overloading and misuse. Overloading can strain the equipment, making it wear out faster and increasing the risk of accidents. Misuse, like using the wrong type of fluid, can cause serious damage. So, let's stick to what the manual says, okay?

Another biggie is operator training. Regular training sessions ensure that everyone knows how to use the equipment properly. This not only extends the life of our machines but also makes the work environment safer and more efficient. Plus, it saves us money in the long run by reducing repair costs.

Following the manufacturer's guidelines is like having a cheat sheet for equipment maintenance. It makes everything easier and more efficient.

Make it a habit to consult the manual regularly. It's a small step that can make a huge difference in the long run. And hey, if you're ever in doubt, just remember: the manual is your best friend.

6. Monitor Fluids Consistently

Never forget to keep an eye on your equipment's fluids. This is crucial for ensuring your machines are consistently ready for action.

First off, your maintenance team should regularly check and refill hydraulic fluids, oil, and coolant. If these levels drop too low, you could be looking at some pretty expensive repairs or even a total breakdown. And that's the last thing you want in the rental business.

Here's a tip from the pros: stick to the type of fluid the manufacturer recommends. Using automotive fluids in heavy equipment can put extra stress on the engine and other parts. So, it's better to spend a bit more on the right fluids and avoid those costly breakdowns.

Make fluid checks a part of your daily routine. Everyone should do their pre- and post-operation checks to spot any issues before they become big problems. This way, your team can catch things like pooling liquid, broken hoses, or loss of fluid right away.

Regular fluid checks can prevent expensive malfunctions and keep your equipment running smoothly.

By keeping a close watch on those fluids, you're helping both your business and your equipment, so don't overlook this important task!

7. Regularly Grease Movable Parts

Greasing those movable parts on our equipment should be high on your to-do list. Why? Because regular lubrication ensures these parts can move smoothly and efficiently. If we skip this step, we might end up with a lot of friction, which is never good.

Why Grease?

Greasing is like giving our equipment a little TLC. Here’s why it’s crucial:

  • Reduces Friction: Less friction means less wear and tear on the parts.
  • Prevents Rust and Corrosion: Keeps the metal parts from rusting, which can be a real pain to deal with.
  • Controls Temperature: Helps in keeping the equipment cool, especially during heavy use.
  • Extends Lifespan: Well-lubricated parts last longer, saving us money in the long run.

How To Do It Right

  1. Check the Manual: Always refer to the operator’s manual to know which parts need greasing and what type of grease to use.
  2. Daily Checks: Make it a habit to check all the lube points during daily pre-use inspections.
  3. Use the Right Tools: A grease gun is your best friend here. Make sure you’re using the type of grease recommended by the manufacturer.
  4. Inspect and Clean: Before applying grease, inspect the parts for any damage and clean off any dirt.
  5. Apply Grease: Once everything is clean, apply the grease to all the necessary points.
Regular lubrication ensures that moving parts can move smoothly and efficiently. If lubrication is only carried out irregularly or not at all, the friction can cause major issues.

A Little Extra Effort Goes a Long Way

Taking the time to grease the movable parts regularly can make a huge difference. It’s a small task that can prevent big problems down the line. Plus, it makes life easier for our maintenance team and keeps our customers happy. So, let’s make it a part of our routine and keep our equipment running smoothly!

8. Correctly Set Machine-Specific Adjustments

Now, let's hop into the nitty-gritty of machine-specific adjustments. This is one of those things that can make or break your equipment's performance. When your machine-specific adjustments are not correctly set, your equipment is at risk of malfunctioning. Each machine has its own unique set of adjustments, and it's super important to get these right.

When you get new equipment, always have your maintenance team thoroughly check the manuals to determine which parts they need to adjust for that particular machine. One of these adjustments is wheel alignment for trucks and other machines with wheels. If the wheels are not correctly aligned, your equipment will run into issues with steering and handling, extended tire wear, and increased fuel consumption. These issues can lead to bigger problems with the machinery and even cause breakdowns.

So, your service team should always check whether the wheels are tracking correctly. If they are not, your company shouldn’t rent such equipment to customers. If you’re unsure when to check wheel alignment, here are some pointers:

  • When getting new tires
  • After changing one or more steering components
  • Before an inspection
  • Before renting the machine to customers
  • After the operator/customer complaints

If you follow this logic for other adjustments, your maintenance team should see a decrease in the number of complaints and adjustment-related issues with heavy equipment. No matter the specific adjustment, it’s never a one-and-done deal, so your team should have a set schedule for them. That way, you will always rest assured that everything is aligned the way it should be and that your customers are not in danger.

9. Check the Engine Air Filters

If we don't regularly check the air filters on our machinery, we might end up with engine failure. Filters are there to keep out dirt, silica, and other particles that could mess with the engine. But for them to work, we've got to clean and replace them often. Otherwise, it's like they're not even there.

Most equipment has two-part filters. The inner part is the final barrier if something sneaks past the first filter. So, this part always needs to be clean. If it gets dirty, we should replace it. But here's the tricky part: knowing when to change them. Replacing them too soon can be just as bad as forgetting to do it. Filters work best when they're not completely clean.

So, the key is to find the golden median. An experienced maintenance technician or a seasoned operator should be able to recognize this. If we don’t have an automatic indicator that shows we need to change the filter, we can always install an air filter gauge. When neither of these options is applicable, we should check the filter manually.

Sometimes, the machine’s performance will fluctuate, or we’ll see more fuel consumption, black smoke, or a decrease in engine power. Any of these machinery problems can point to air filters being too clogged, which calls for a manual check. When checking the filter that way, make sure to clean the area around it before pulling it out. That way, we don’t risk clogging the filter even more as we’ve removed all the dust from its surroundings.

Keeping our air filters clean prolongs the life of our engine and, therefore, the piece of equipment itself.

10. Keep the Equipment Clean

This sounds pretty basic and obvious, doesn't it. Yet, it's probably one that gets overlooked the most. The best way to keep your machinery in good condition is to keep it clean. When our equipment is full of dirt, grease, dust, or even ice, the risk of a malfunction or breakdown just keeps going up.

We should have a designated cleaning station at our workplace. This is a spot where operators can inspect and clean the machinery they're about to use or just finished using ... kind of like a pit-stop.

When cleaning, it's a good idea to dismantle the removable parts. This way, we can clean every possible nook and cranny. The cleaner the machine, the lower the chance of debris getting stuck in places it has no business being and, as a consequence, causing a malfunction.

The best way to clean our machine is to start from the part that's guaranteed to be the dirtiest, usually the undercarriage. After that, we move up until we get all the dirt off. Using a pressure washer combined with different cleaning agents can be super effective. But, before selecting a detergent or cleaning solution, make sure it's recommended by the manufacturer and suitable for the machine in question.

An important thing to remember is to clean the inside of the machine cab as well, just like we would a car. These are closed spaces where bacteria and viruses can breed, so it's necessary to clean and sanitize this part of the workplace.

The cleaner the machine, the lower the chance of debris getting stuck in places it has no business being and, as a consequence, causing a malfunction.

Keeping your equipment clean is crucial for its longevity and performance. Regular maintenance can prevent unexpected breakdowns and save you money in the long run. For more tips and tools to manage your equipment efficiently, visit our website today!

Conclusion

In the rental business, keeping your equipment in top shape is key to success. Regular maintenance not only ensures that your machines are always ready to rent, but it also helps you avoid costly repairs and downtime. By following best practices like sticking to a maintenance schedule, training your staff and customers, and using technology to track your equipment, you can keep your fleet running smoothly.

Remember, a well-maintained machine is a reliable one, and reliability is what keeps your customers coming back. So, take the time to care for your equipment, and it will take care of your business.

Frequently Asked Questions

Why should I read the operator's manual?

Reading the operator's manual helps you understand how to properly use and maintain the equipment, which can prevent damage and extend its life.

What kind of training should I provide to renters?

You should provide both operational and safety training to ensure renters know how to use the equipment correctly and safely.

How can I maintain a good relationship with my equipment dealership?

Stay in regular contact with your dealership, ask for advice, and keep them updated on any issues. A good relationship can lead to better support and service.

Why should I use equipment maintenance tracking software?

Maintenance tracking software helps you keep track of when each piece of equipment needs service, ensuring nothing is overlooked and reducing downtime.

Is it important to follow manufacturer guidelines?

Yes, following manufacturer guidelines ensures that the equipment is maintained properly and can help you avoid voiding warranties.

How often should I check the fluids in my equipment?

You should check the fluids regularly, ideally before each use, to ensure everything is at the right levels and to spot any potential issues early.

Why is it important to grease movable parts?

Greasing movable parts reduces friction and wear, helping the equipment run smoothly and prolonging its lifespan.

What should I do if the engine air filters are dirty?

Clean or replace dirty air filters to ensure the engine runs efficiently and to prevent damage.

Author for this article:

Dashboard mockup
Written by

Sophie Liu

Hi there! I'm Sophie Liu from FieldEx. I love finding simple and smart solutions to the tricky problems field service teams face every day. My background in tackling everything from various field service industries helps me write content that's not just easy to read, but useful for improving your business. Whether you're looking to make your day-to-day operations smoother or aiming to grow, I'm here to help with advice that works. Let's make things better together!

Complex operations simplified with one software.

No paperwork. No spreadsheets. No blindspots. Just one solution that simplifies your field service operations.
Header image