‍5 Effective Steps for Managing Building Maintenance

Discover the essential tips and strategies for effective building maintenance management, including repairs, preventive maintenance, and more.
Sophie Liu
August 1, 2024
Header image

Efficient building maintenance management is the backbone of any well-functioning property. It's about more than just fixing things when they break; it's a proactive approach that ensures the smooth operation of all components, from HVAC systems to plumbing and electrical work.

A solid maintenance program minimizes disruptions and maximizes a building's lifespan, creating a safe and comfortable environment for everyone inside.

Imagine walking into a building where everything works seamlessly: the lights, the air conditioning, even the coffee machine in the break room. That's the result of effective maintenance management.

Utilizing tools like CMMS (computerized maintenance management system) software can help you keep track of inspections, repairs and overall maintenance tasks. This makes your job easier and more efficient.

Are you ready to take charge of your building's maintenance and ensure it operates like a well-oiled machine?

Step 1: Understanding Building Maintenance Management

Building maintenance management involves planning, coordinating and executing activities to keep buildings in top condition. This comprises inspections, repairs and routine check-ups to maintain all building systems.

Building maintenance has FOUR key components:

  • Maintenance Tasks: Activities like cleaning, repairing and maintaining the building structure, electrical systems and plumbing.
  • Preventive Maintenance: Scheduled inspections and services to prevent unexpected failures.
  • Maintenance Schedule: A timetable for routine maintenance to ensure tasks are completed in a timely manner.
  • Maintenance Activities: Day-to-day work required to keep the building operational, such as HVAC maintenance and lighting checks.

Here are some types of maintenance needs:

  • Routine Maintenance: Daily or weekly tasks to maintain cleanliness and functionality.
  • Repair Work: Fixing broken or malfunctioning components.
  • Preventive Maintenance: Regular inspections to pre-empt issues and extend the lifespan of building systems.

Role of CMMS (Computerized Maintenance Management System)

Using a CMMS helps you manage maintenance tasks efficiently. It offers a centralized platform to:

  • Track Maintenance Work: Monitor the status of ongoing tasks.
  • Schedule Inspections: Plan regular check-ups.
  • Assign Tasks: Allocate tasks to the maintenance team.
  • Monitor Repairs: Keep an eye on repair progress.

Why is building maintenance important?

Proper building maintenance offers numerous benefits, including significant cost savings, improved safety and comfort, reduced equipment failures and enhanced profitability. Here's how:

  • Saves money in the long run – Spending money on regular maintenance can save a lot more in the future. For example, maintaining HVAC systems through regular filter changes can prevent major system failures. The cost of neglect, like a roof leak, can escalate from a simple patch job to a complete roof replacement.
  • Maintains safety and comfort for building tenants or users – Well-maintained buildings are safe and comfortable places to live or work. Regular maintenance helps prevent accidents that may occur due to unsafe conditions. For instance, ensuring that fire alarms and escape routes are functioning can save lives in an emergency. Your tenants or users will appreciate a well-lit, clean, and properly ventilated environment. Nobody likes to be in a building where ceiling leaks or the air conditioning fails.
  • Minimize failures and downtime – Regular maintenance helps keep everything running smoothly, minimizing breakdowns and downtime. This is especially important for businesses that rely on equipment and technology. Downtime can be costly for any business, leading to lost revenue and productivity. Preventive measures ensure continuous operations and keep disruptions to a minimum. 
  • Profitability – Maintaining your property can significantly impact its profitability. A well-maintained building attracts and retains tenants, ensuring a steady income stream. For commercial properties, this can mean fewer vacancies and more long-term leases. Property values also tend to remain higher when buildings are kept in good condition. Regular maintenance can also save money on energy costs by ensuring that heating, cooling, and lighting systems are operating efficiently.

Step 2: Identify Who Needs Building Maintenance (Find your clientele)

Almost any building will need maintenance services, but here are some common clients:

  • Commercial buildings
  • Residential buildings (homes, apartments, condos)
  • Industrial facilities (factories and warehouses)
  • Educational institutions
  • Healthcare facilities (hospitals, clinics, wellness centers)
  • Retail stores 
  • Hospitality industry (hotels, resorts)
  • Public buildings (government offices, libraries, community centers)
  • Religious buildings (churches, temples, mosques)

Step 3: Build Your Team – Types of Building Maintenance Workers or Who is Responsible for Building Maintenance

Managing building maintenance requires a team of skilled workers. Each type of worker plays a crucial role in keeping your facility running smoothly.

Do I need certifications and training for building maintenance?

Yes, you do. There are various certifications and training options available for building maintenance. Pursuing these can help you grow your skills and enhance your career.

Popular Certifications

  • Building Systems Maintenance Certificate (SMC): This certification focuses on key building systems like HVAC and plumbing.
  • Maintenance Management Certification: Ideal for professionals responsible for maintaining efficient building operations.
  • Certified Facility Manager (CFM): Offered by the International Facility Management Association (IFMA), covering a wide range of management skills.
  • Certified Maintenance and Reliability Professional (CMRP): Specializes in reliability and maintenance practices.
  • Facilities Management Certificate: Combines training on cost-effective facility operations and essential management principles.

Types of Training

Training sessions often include both online and in-person classes. Here’s what you might encounter:

  • Workshops and Seminars: Short, intensive sessions focusing on specific skills.
  • On-the-Job Training: Learning while working, often guided by a senior technician.
  • E-Learning Courses: Flexible, online modules covering various topics in building maintenance.

Benefits of Certification and Training

  1. Career Advancement: Certifications show your commitment to the field, making you a stronger job candidate.
  2. Skill Enhancement: Gain more knowledge about essential systems, making your work more efficient.
  3. Networking Opportunities: Meet other professionals in the field, expanding your professional network.

Step 4: Improve Building Maintenance with these Best Practices

Keeping your building in good condition requires consistent effort and smart practices. Here are some key strategies to ensure efficient building maintenance:

Step 5: Use Building Maintenance Software

Building maintenance software is a game-changer for the management of your building’s upkeep and repairs. These tools allow you to handle tasks and personnel more efficiently.

Here are some features of building maintenance software:

  • Work Order Management: Track, assign and complete tasks with ease. No more lost paperwork or forgotten requests.
  • Preventive Maintenance Scheduling: Set up schedules to ensure regular check-ups on equipment. Prevent issues before they become costly problems.
  • Asset and Inventory Management: Keep an eye on your assets and inventory. Know what you have and what needs maintenance.
  • Mobile Access: Access your maintenance software from anywhere. Perfect for on-the-go managers and technicians.

Why should you use one?

  • Efficiency: Centralize your records and streamline operations. Save time and reduce manual errors.
  • Compliance: Maintain up-to-date records for regulatory checks. Easy access to inspection reports.
  • Cost Savings: Preventive maintenance reduces unexpected repair costs. Extend the life of your equipment.

Efficiently Maintain Buildings with FieldEx

Efficiently maintaining buildings can be a challenge, but using FieldEx can streamline the process. Smart Scheduling assigns tasks based on skills, availability and location, ensuring the right person is always on the job. Digital signatures finalize work orders quickly, and managing spare parts is simple with templates and stock tracking to avoid shortages.

FieldEx also helps with warranty management, instantly informing agents if a repair is covered, speeding up decisions, and keeping customers happy. The customer portal allows clients to book appointments and track job status.

Automated maintenance scheduling prevents breakdowns by planning in advance, ensuring timely task completion. And finally reports and dashboards provide a comprehensive view of operations, customizable and exportable to Excel, PDF or email.

These features make FieldEx an industry-leading software used by building maintenance professionals.

The Bottom Line

Managing building maintenance well can save you money while keeping your property in top shape. A solid maintenance program extends the life of your building’s systems and equipment.

Remember, maintaining your building is not just about patching up problems – it’s about creating a plan that will reduce disruptions and enhance the overall value of your property.

Equip yourself with the right tools and strategies to make your maintenance routine efficient and cost-effective.

Author for this article:

Dashboard mockup
Written by

Sophie Liu

Hi there! I'm Sophie Liu from FieldEx. I love finding simple and smart solutions to the tricky problems field service teams face every day. My background in tackling everything from various field service industries helps me write content that's not just easy to read, but useful for improving your business. Whether you're looking to make your day-to-day operations smoother or aiming to grow, I'm here to help with advice that works. Let's make things better together!

Complex operations simplified with one software.

No paperwork. No spreadsheets. No blindspots. Just one solution that simplifies your field service operations.
Header image